-
Can I change my password?
YES!
When you first register your password is randomly and automatically created. This secure password consists of six(6) characters (a combination of letters and numbers).
Once you have registered and have your secure password, then you can login, input your username and password. After successfully logging in, simply click on the "Your Profile" link in the top left margin. The "Update Your Profile" page will display with your current username in the "New Username" field. Simply, type in your new password in the field "NEW PASSWORD" and "VERIFY NEW PASSWORD." Hit the "submit" button.
PLEASE NOTE: YOU ARE ONLY ALLOWED TO CHANGE EITHER YOUR USERNAME OR PASSWORD IN ONE STEP. SHOULD YOU WANT TO CHANGE BOTH, YOU MUST DO IT IN TWO STEPS. FOR EXAMPLE: FIRST, CHANGE YOUR USERNAME, HIT SUBMIT. THEN GO BACK TO THE "UPDATE PROFILE" PAGE AND CHANGE YOUR PASSWORD.
-
Can I change my username?
YES!
When you first register your username is always your email address.
Once you have registered and have your secure password, then you can login, input your username and password.
After successfully logging in, simply click on the "Your Profile" link in the top left margin. The "Update Your Profile" page will display with your current username in the "New Username" field.
Simply, delete your current username and type in a new username and hit the "submit" button.
PLEASE NOTE: YOU ARE ONLY ALLOWED TO CHANGE EITHER YOUR USERNAME OR PASSWORD IN ONE STEP. SHOULD YOU WANT TO CHANGE BOTH, YOU MUST DO IT IN TWO STEPS. FOR EXAMPLE: FIRST, CHANGE YOUR USERNAME, HIT SUBMIT. THEN GO BACK TO THE "UPDATE PROFILE" PAGE AND CHANGE YOUR PASSWORD.
-
How do I update my profile?
If you need to update any part of your profile, i.e., your email address, phone number, mailing address, your residential status, add a second resident's information, or even if you previously elected to hide your profile, email address, and/or telephone number in the Resident Directory, you can at any time click on the "Your Profile" link in the top left margin. Update Your Profile page will display. Update the information and click submit.
-
I am a registered user. I know my username & password, but I have a new email address. How do I update my email address?
- Click on "login" in top left margin.
- Type in your username and password.
- Once you gain access, then click "your profile" link in the top left margin.
- Update your email address on the form and hit submit.
NOTE: Typically your username is your email address that you used to create your profile. When you are updating your profile to change your email address, you will either:
- Place the new email address in the "new username" field,
- OR if your username is not your original email address, then you will type your new email address in the "email" field of the "your information" section on the Update Your Profile Page.
-
I don't remember my username and password AND I have a new email address. What do I do?
- Click on the "Contact Us" link in the left hand margin.
- Choose the "Website Technical Questions" from the Send To drop down box.
- Complete all of the fields including the "How can we help you?" field.
- Explain that you need to change your email address and you need to retrieve a secure password.
The website administrator will contact you for answers to any additional questions. Your profile will be updated and you will receive an email with your password.
-
I registered to use the site, but I forgot my password. How do I get my password?
- Click on login in the top left margin.
- Type in your email address in the username field.
- Click "forgot password" link.
- Hit "submit" button.
- Your "secure" password will be emailed to you in a few minutes.
|
. Simply click on the icon and follow the instructions.